Terms Of Use

Red Prime provides a personalized subscription service that allows our members to access Films, Short Films, Web Series, and TV shows (" Red Prime Content") over the Internet on certain Internet-connected TVs, computers, and other devices.


This user agreement (“Agreement”) is an agreement between you and Red Prime Entertainment Private Limited (“Red Prime” or “we” or “us” as the context requires) governing your use of Red Prime Website/Application and/or any of its services. By accessing the Application and the website at your sole discretion, registering and using our services as a visitor or as a registered member, you agree to be bound by this Agreement and all the terms mentioned herein. This User Agreement governs your access to the Mobile Application, website any/all of the services (programs) offered by Red Prime Entertainment Private Limited and shall apply to all the users, visitors, and the ones who access the use of this Mobile Application and website www.redprime.app and any of our services.


These Terms of Use govern your use of our service. As used in these Terms of Use, "Red Prime service", "our service" or "the service" means the personalized service provided by Red Prime Entertainment Private Limited for discovering and accessing Red Prime content, including all features and functionalities, recommendations, and reviews, our websites, and user interfaces, as well as all content and software associated with our service.


  1. Subscription - You will be solely responsible for obtaining and maintaining the Device and Internet connection needed in order to access and use Red Prime Content and paying for all such charges in relation thereto. Red Prime is compatible with selected operating systems and specific versions and Device(s). You need to have a Device connected to the Internet for the download of the Red Prime Application to begin and complete. Red Prime may, at its sole discretion, make bug fixes, updates for the installed Application. In the event Red Prime has upgraded the Application or any features thereof, You will be required to update Your Device in order to make the Device compatible with such upgrades. Red Prime shall not be responsible or liable to You in the event You are unable to access Red Prime or view the Content on Red Prime due to Your failure to upgrade Your Device.
  2. Promotional Offers. -  We may from time to time offer special offers, plans or subscriptions. Offer eligibility is determined by Red Prime at its sole discretion and we reserve the right to revoke an Offer and put your account on hold in the event that we determine you are not eligible. We may use information such as the method of payment or an account email address used with an existing or recent Red Prime membership to determine Offer eligibility.
  3. Registration -  To register for the Red Prime Website/ Application, You shall be required to sign up by completing the registration process by providing basic contact details; You shall also choose a password and a user name. Red Prime reserves the right to suspend or terminate Your registration as a Registered User without assigning any reason (including for the provision of inaccurate, not current, or incomplete information during the registration process or thereafter). As a Registered User, You shall be responsible for safeguarding Your password and for all transactions undertaken using Your Username and password. You agree not to disclose Your password to any third party and to take sole responsibility for any activities or actions under Your account. You acknowledge and assume sole responsibility to ensure that content that is meant for mature audiences, i.e., above the age of majority, is not accessed by children. Hence, you may not share your login credentials with your children. It is Your sole responsibility to change Your password immediately if You believe that Your password has been compromised. Red Prime will not be responsible for any financial loss, inconvenience or mental agony resulting from the misuse of Your Username and password in any circumstances. You expressly agree to absolve Red Prime and/or the Red Prime Website/ Application of any responsibility/ liability in this regard. We reserve the right to refuse service to anyone for any reason at any time.
  4. Billing and Account Information - The subscription fee for the Red Prime services and any other charges you may incur in connection with your use of the service, such as taxes and possible transaction fees, will be charged to your Payment Method on the specific payment date indicated on the "Account" page. The length of your billing cycle will depend on the type of subscription that you choose when you sign up for the service. You can cancel your subscription at any time, and you will continue to have access to the Red Prime service through the end of your billing period. To the extent permitted by the applicable law, payments are non-refundable and we do not provide refunds or credits for any partial membership periods or unused Red Prime content.
  5. Content Use - The Red Prime service and any content viewed through the service are for your personal and non-commercial use only and may not be shared with individuals beyond your household. During your Red Prime membership, we grant you a limited, non-exclusive, non-transferable right to access the Red Prime service and view Red Prime content. You further agree not to use our packages for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction including but not limited to copyright laws. 
  6. Age Restrictions - You must be at least 18 years of age to become a member of the Red Prime service. Minors may only use the service under the supervision of an adult.
  7. Content Quality -  The quality of the display of the Red Prime content may vary from device to device, and may be affected by a variety of factors, such as your location, the bandwidth available through, and/or speed of your Internet connection. You are responsible for all Internet access charges. Please check with your Internet provider for information on possible Internet data usage charges. The time it takes to begin watching Red Prime Content will vary based on a number of factors, including your location, available bandwidth at the time, the content you have selected, and the configuration of your device.
  8. Refund -  The Subscription Fees once billed are non-refundable irrespective of whether the Subscription has been used by You or not and there are no refunds or credits for partially used periods. Following any cancellation, however, you will continue to have access to the service through the end of the current billing period. A user will be eligible for a refund only in case of double payments. All refunds, if any, will be initiated within 5-7 business days. For refunds, mail us at redprimeappofficial@gmail.com
  9. Warranties and Limitations on Liability - The Red Prime service is provided "as is" and without warranty or condition. In particular, our service may not be uninterrupted or error-free. You waive all special, indirect, and consequential damages against us. These terms will not limit any non-waivable warranties or mandatory consumer protection rights that apply to you. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s)
  10. Terms of Use Updates - You can review the latest version of the Terms of use on this page. We reserve the right, at our sole discretion, to update, change or replace any part of the Terms of Use by posting updates and changes to our website. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
  11. Copyright Infringement Complaints - Red Prime respects the intellectual property rights of others. Upon proper notice, Red Prime will remove User Submissions (and any other Website/ Application content) that violate copyright law. 
  12. Disclaimer - The information shared on this Mobile Application and on the website is general information provided by Red Prime Entertainment Private Limited and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, services, or related graphics contained on the website for any purpose. Any of such information is therefore strictly at your own risk. In no event shall Red Prime Entertainment Private Limited be liable for any loss or damage including without limitation, direct, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data, health or profits, or any loss or damage arising out of, or in connection with the use of Website/Application. You hereby indemnify and agree to hold Red Prime Entertainment Private Limited harmless from loss or damage of whatsoever nature caused to you or any other person from the use of our services. Every effort is made to keep the Website/Application up and running smoothly. However, Red Prime Entertainment Private Limited takes no responsibility for, and will not be liable for its Website/Application being temporarily unavailable due to technical issues beyond its control.
  13. Governing Law & Dispute Resolution - By subscribing to our services and by using the Website /Application - you agree, as we do that only the Courts in Mumbai, India shall have exclusive jurisdiction for claims arising out of or relating to these terms and conditions and/or all the Service provided by Red Prime Entertainment Private Limited. Red Prime Entertainment Private Limited accepts no liability whatsoever, direct or indirect, for non-compliance with the laws of any country other than that of India, the fact that our website/Application can be accessed or used or any of our facilities can be availed of in a country other than India will not imply that we accede to the laws of such country.
  14. Notices - Any notices or other communications required will be in writing and emailed to Red Prime at redprimeappofficial@gmail.com. For notices made by e-mail, the date of receipt will be deemed the date on which such notice is transmitted. In the event you have any complaints with respect to any Content on Red Prime, please write to us at redprimeappofficial@gmail.com with details of the objectionable content and Your details including Your name, mobile number, and other details as may be requested by Us. Based on the complaint raised, we will take reasonable measures to resolve the issue. You hereby expressly agree that Red Prime shall under no circumstance be liable to You for any damages whatsoever. Further, You hereby expressly agree that Red Prime makes no representations under these Terms of Use that any complaint raised by You will be resolved to Your satisfaction. All steps to be taken by Red Prime in this regard shall be at the sole discretion of Red Prime.
  15. Arbitration - Any dispute, claim or controversy arising out of or relating to this Agreement, including the determination of the scope or applicability of this Agreement to arbitrate, or your use of the Website/Application - Red Prime Entertainment Private Limited (on Android and IOS platform) or the Services or information to which it gives access, shall be determined by arbitration in India, before a sole arbitrator appointed by Red Prime Entertainment Private Limited. The arbitration shall be conducted in accordance with the Arbitration and Conciliation Act, 1996. The seat of such arbitration shall be Mumbai. All proceedings of such arbitration, including, without limitation, any awards, shall be in the English language. The award shall be final and binding on the parties to the dispute. Subject to the above Clause, the courts at Mumbai shall have exclusive jurisdiction over any disputes arising out of or in relation to this Agreement, your use of the Website or the Services, or the information to which it gives access.
  16. Entire Agreement - This Agreement constitutes the entire agreement between you i.e. the user and Red Prime Entertainment Private Limited relating to the website/Application and supersedes all prior or contemporaneous oral or written communications including but not limited to any terms and conditions of purchase, proposals, and representations with respect to the Application or any other subject matter covered by this Agreement. The headings in this Agreement are for convenience only and do not affect the interpretation of this Agreement.
  17. Severability Clause - If any provisions of this Agreement are held to be void, invalid, unenforceable, or illegal by a court of competent jurisdiction then other such provisions shall be set aside and the remaining provisions shall continue in full force and effect.