Privacy Policy of Red Prime App

This Privacy policy explains our practices, including your choices, use, and disclosure of certain information, including your personal information in connection with our service. This Privacy Policy should be read in conjunction with our Terms of Use available on the “Site/s or App/s”. 

Personal Information as defined below of a user/s is collected if the user/s registers or accesses our Site/s or App/s or accesses the Services as defined in the Terms of Use. 


How do we collect the information?

We collect your information in a number of ways, including when you enter it while using our service, interact with our customer service, or participate in surveys or marketing promotions, We also collect information when you choose to provide ratings, taste preferences, or otherwise provide information to us through our service or elsewhere. When you browse our plans, we also automatically receive your computer’s IP address in order to provide us with information that helps us learn about your browser and operating system.


What do we do with your information?

We at Red Prime use this information to provide, analyze, administer and personalize our services, to manage member referrals, to process your registration, your orders and your payments, and to communicate with you concerning our service so that we can send you news about Red Prime, details about new features and content available on our App, special offers, promotional announcements, and to assist you with operational requests such as password reset requests. These communications may be by various methods, such as email, push notifications, text message, online messaging channels.


Your Concent

When you provide us with personal information to complete your registration and transaction, verify your credit card, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.


Your Information and Rights 

You can request access to your personal information, or correct or update out-of-date or inaccurate personal information we hold about you. You may also request that we delete personal information that we hold about you by emailing us at or contacting us at the address provided on the website.



We at Red Prime may disclose and otherwise use your personal and other information where we reasonably believe such disclosure is needed to (a) satisfy any applicable law, regulation, legal process, or governmental request, (b) enforce applicable terms of use, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address illegal or suspected illegal activities (including payment fraud), security or technical issues, or , as required or permitted by law.


Your Subscription Payment

We use 3rd Party Payment Gateway- Razorpay for processing payments. We/Razorpay do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. 


Third Party Services 

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.


Data Security 

To protect your personal information, we have taken reasonable measures and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.These measures are designed to provide a level of security appropriate to the risks of processing your personal information.



You must be at least 18 years of age or older to subscribe to the Red Prime App service. Minors may only use the service with the involvement, supervision, and approval of a parent or legal guardian.


Links to other sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.



We use cookies to maintain session of user/s. It is not used to personally identify you on other websites.Cookies are small data files that are commonly stored on your device when you browse and use websites and online services.


Changes to Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.


Contact Us

If you have any questions or suggestions about our Privacy Policy, email us on